About TravelOnline

Local expertise, responsive service, and complete Philippines travel planning since 2002.

TravelOnline operates a network of specialized travel websites under the travelonline.ph banner, helping travelers arrange complete destination packages across the Philippines with a service-first approach.

Company Profile

Who we are and what we do

TravelOnline has grown into a specialist operator for complete Philippines travel packages covering Boracay, Cebu, Bohol, Palawan, Manila hotels, and other top destinations.

Over the years, the company has been recognized by airlines, tour providers, and hotels, and has also been featured on local television programs including GMA Day Off and ABS-CBN Kabuhayang Swak na Swak.

Service model: TravelOnline combines local destination knowledge with direct human support before, during, and after booking.

Why TravelOnline

Built around speed, trust, and local knowledge

  • Accredited and visible: recognized in Philippine travel, active across social platforms, and backed by long-running travel brands.
  • Established: operating since 2002 with more than 15 years of travel industry experience.
  • Secure: focused on privacy and secure online transactions.
  • Fast: known for quick replies and practical assistance.
  • Personal: designed around real travel agents, not anonymous booking flows.
  • Competitive: able to match or beat legitimate quotes through long-standing supplier relationships.

2002

Year TravelOnline began serving Philippines destination travelers.

1.4M+

Facebook community size highlighted in the legacy company profile.

Service First

Technology supports the agents, rather than replacing the human travel experience.

Business Details

Core Websites
Philippines Hotline (63)(2) 8833-3344
International Lines USA: (951) 817-7800
UK: (020) 8123 9099
Australia: (02) 8003 4496
France: (0977) 199 937
Germany: (069) 5780 4945
Switzerland: (22) 548 33 58
Sweden: (908) 5592-5889
Hong Kong: (8191) 1443
South Korea: (70) 7678-6885
Japan: (50) 5534-7212
Office Alabang Branch
2nd Floor, Festival Mall, Alabang Entrance, Alabang, Muntinlupa, 1781 Metro Manila
Landmark Festival Mall and South Station Alabang.
Office Hours Monday to Sunday: 10:00 AM to 9:00 PM
Social Main

Mission, Vision, Values

Mission

To remain the No. 1 budget travel agency in the Philippines.

Vision

To combine technology with human touch and excellent customer service for every vacation and every booking.

Core Values
  • Family-oriented sense of duty
  • Honesty and integrity in service
  • Hard work, efficiency, and effectivity in every sale
  • Diligence and commitment to every client
  • Filipino heart and humility for service

Service Philosophy

TravelOnline's long-standing position is that travel planning should remain service-oriented even as digital automation becomes more common. The company uses technology to strengthen its agents rather than replace them.

That approach is grounded in the belief that Filipino hospitality, responsiveness, and care remain a real advantage in travel service.

Operating principle: empower travel agents with better tools while keeping the customer experience personal and accountable.

Permits and Compliance

TravelOnline holds the required government and industry permits to operate as a licensed travel agency in the Philippines.

Need a copy? Contact our agent for the latest permit documents for this year.

Contact Snapshot

For inquiries, package planning, and follow-up support, reach TravelOnline through the main hotline or via its official social channels.

  • Main hotline: (63)(2) 8833-3344
  • Facebook: TravelOnline
  • Instagram: travelonline.ph

Social Media Network

TravelOnline manages and supports multiple destination-focused pages that help promote Philippine tourism and connect travelers to specific islands and package markets.

Community reminder: travelers can tag these destination pages and use #travelonline for a chance to be featured with credit back to their account.